Privacy Policy

Effective from: 1st July 2025
Business Name: Emma Hannay T/A Metal Blanks UK
Business Address: 32 Monterey Drive, Havant, PO9 5TQ
Contact Email: hello@metalblanks.co.uk

At Metal Blanks UK, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.

1. What Information We Collect

We may collect the following personal information:

  • Your name
  • Your postal address
  • Your email address

This data is collected when you:

  • Place an order on our website
  • Subscribe to our newsletter

2. How We Use Your Data

We use your data to:

  • Process and fulfil your orders
  • Communicate with you regarding your purchase
  • Send newsletters and marketing emails (if you have opted in)

We do not sell your personal information to third parties.

3. Data Sharing

We only share your data with trusted third parties when necessary:

  • Courier services to deliver your order
  • Mailerlite for email marketing (only if you have subscribed)

We are registered with and regulated by the Information Commissioner’s Office (ICO) in the UK.

4. Cookies & Analytics

We use cookies to improve your browsing experience and gather anonymous usage data via:

  • Google Analytics
  • Meta Pixel

These help us understand how visitors use our website so we can improve performance and marketing.

5. Data Retention

We retain customer data for 5 years unless you request otherwise. This allows us to support your orders, handle returns, and comply with legal requirements.

6. Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you
  • Request that your data be corrected or deleted
  • Withdraw your consent at any time for marketing communications

To exercise any of these rights, please contact us via the contact form on our website or email hello@metalblanks.co.uk.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website.